Acceptable Use Policy (AUP)


This Acceptable Use Policy document, including the following list of prohibited activities, is an integral part of your comprehensive managed hosting agreement with WEBHOST. If you engage in any of the activities prohibited by this AUP document, WEBHOST may suspend or terminate your account.
WEBHOST's Acceptable Use Policy (the "Policy") is designed to help protect WEBHOST, WEBHOST's customers, and the Internet community in general from irresponsible, or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by WEBHOST.
Prohibited Uses of WEBHOST Systems and Services:
1.            Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
2.            Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through WEBHOST's servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on WEBHOST's servers, is prohibited. WEBHOST services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
3.            Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by WEBHOST customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list.  Purchasing lists of email addresses from 3rd parties for mailing to or from any WEBHOST-hosted domain, or referencing any WEBHOST account, is prohibited.
4.            Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, or denial of service attacks.
5.            Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Registry of Known Spam Operations (ROKSO) database at www.spamhaus.org or any other industry recognized list of spammers.
6.            Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (i.e., "cracking").
7.            Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
8.            Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any WEBHOST customers or end-users by any means or device.
9.            Knowingly engaging in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the WEBHOST network or on another provider's network.
10.          Using WEBHOST's Services to interfere with the use of the WEBHOST network by other customers or authorized users.
Customer Responsibility for Customer's Users
Each WEBHOST customer is responsible for the activities of its users and, by accepting service from WEBHOST, is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of a WEBHOST customer will be forwarded to the WEBHOST customer's postmaster for action. If violations of the WEBHOST Acceptable Use Policy occur, WEBHOST reserves the right to terminate services with or take action to stop the offending customer from violating WEBHOST's AUP as WEBHOST deems appropriate, without notice.

AUP

Last updated 12 June 2011